Privacy Policy

Last updated: December 27, 2025

At Mosaic, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website or use our arcade game development services.

This policy applies to all visitors and clients of Mosaic. By using our website, you accept the practices described in this policy.

Information We Collect

We collect several types of information to provide and improve our services:

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide information about our arcade game development services
• To communicate with you regarding projects, consultations, and service delivery
• To improve our website functionality, user experience, and service offerings
• To analyze website traffic patterns and optimize content for our visitors
• To maintain the security and integrity of our website and services
• To comply with legal obligations and protect our legitimate business interests
• To send occasional updates about our services if you have opted in to receive such communications

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you voluntarily provide information through our contact forms or accept cookies
• Legitimate Interests: For website analytics, security, and business improvement purposes
• Contractual Necessity: To fulfill service agreements and respond to project inquiries
• Legal Compliance: To meet regulatory requirements and legal obligations

How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We work with trusted third-party service providers who assist in operating our website, conducting analytics, or providing technical support. These providers are bound by confidentiality agreements and may only use your information to perform services on our behalf.
• Business Partners: When working on collaborative projects, we may share relevant project information with partner studios or developers, but only with your explicit consent.
• Legal Requirements: We may disclose your information when required by law, court order, or government regulation, or when necessary to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data transmission using secure protocols
• Regular security assessments and vulnerability testing
• Access controls limiting data access to authorized personnel only
• Secure data storage with regular backups
• Employee training on data protection and privacy practices
• Incident response procedures for potential data breaches

While we strive to protect your personal information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but remain committed to maintaining the highest standards of data protection.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy:

• Contact form submissions are retained for up to two years or until the inquiry is resolved
• Project-related communications are kept for the duration of the project plus three years for reference and legal purposes
• Website analytics data is typically aggregated and anonymized within 26 months
• Cookie data is retained according to the timeframes specified in our Cookie Policy

When information is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use.

Your Privacy Rights

You have the following rights regarding your personal data:

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Third-Party Websites

Our website may contain links to third-party websites, services, or resources that are not operated by Mosaic. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit. This privacy policy applies only to information collected through our website.

Children's Privacy

Our services are intended for business professionals and are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete that information.

International Data Transfers

As we operate internationally in the arcade game development industry, your information may be transferred to and processed in countries other than your country of residence. We ensure that any international data transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.