Terms and Conditions

Last updated: December 27, 2025

These Terms and Conditions constitute a legally binding agreement between you and Mosaic regarding your use of our website and services. By accessing our website or engaging our arcade game development services, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not agree to these terms in their entirety, you must immediately cease using our website and services. These terms apply to all visitors, users, and clients of Mosaic.

1. Agreement to Terms

By using our website or engaging our services, you confirm that:

• You are at least 18 years of age or have reached the age of majority in your jurisdiction
• You have the legal capacity to enter into binding agreements
• You are authorized to represent your organization if engaging services on behalf of a company
• All information you provide is accurate, current, and complete
• You will comply with all applicable laws and regulations

2. User Obligations and Conduct

As a user of our website and services, you are obligated to:

Prohibited Activities: You expressly agree not to:

• Violate any laws, regulations, or third-party rights
• Use our services for fraudulent, deceptive, or misleading purposes
• Transmit malicious code, viruses, or harmful software
• Attempt unauthorized access to our systems, networks, or data
• Interfere with the proper functioning of our website or services
• Infringe upon intellectual property rights of Mosaic or third parties
• Harass, threaten, or harm others through our platform
• Misrepresent your identity or affiliation with any entity
• Collect personal information from other users without consent

3. Professional Responsibilities

When engaging our arcade game development services, you agree to:

• Provide timely feedback and approvals as required for project progression
• Clearly communicate project requirements, objectives, and constraints
• Make payments according to agreed schedules and terms
• Respect our team's expertise and professional recommendations
• Notify us promptly of any concerns or issues that arise during collaboration
• Obtain necessary permissions for any third-party materials you provide

Failure to meet these responsibilities may result in project delays, additional costs, or termination of services.

4. Warranties and Disclaimers

Service Quality: We endeavor to provide professional, high-quality arcade game development services. However, we make no warranties regarding specific outcomes, market success, or revenue generation from projects we undertake.

Disclaimer of Warranties: Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties regarding accuracy, completeness, or reliability of information
• Warranties of uninterrupted or error-free service
• Warranties regarding security or freedom from viruses
• Warranties of non-infringement of third-party rights

Market Variables: The arcade gaming industry is subject to market fluctuations, changing player preferences, technological developments, and competitive pressures. We cannot guarantee that games developed or strategies recommended will achieve specific market performance or financial returns.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Mosaic and its directors, officers, employees, agents, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Cost of procurement of substitute goods or services
• Business interruption or loss of use
• Damages resulting from unauthorized access to or alteration of your data
• Damages arising from your reliance on any information obtained through our services

Our aggregate liability for any claims arising from our services shall be limited to the total amount paid by you to Mosaic in the twelve months preceding the claim, or $500 USD, whichever is greater.

These limitations apply regardless of the legal theory on which the claim is based, whether contract, tort, negligence, strict liability, or otherwise, and even if we have been advised of the possibility of such damages.

6. Indemnification

You agree to indemnify, defend, and hold harmless Mosaic, its affiliates, officers, directors, employees, consultants, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use or misuse of our website or services
• Your violation of these Terms and Conditions
• Your violation of any rights of another party, including intellectual property rights
• Your violation of any applicable laws or regulations
• Any content or materials you provide that infringe third-party rights
• Your negligence or willful misconduct

This indemnification obligation will survive termination of your use of our services and these Terms and Conditions.

7. Confidentiality

During the course of our professional relationship, both parties may have access to confidential information. "Confidential Information" includes business plans, technical data, trade secrets, project details, financial information, and other proprietary information.

Both parties agree to:

• Maintain confidentiality of all non-public information
• Use confidential information only for purposes related to the services
• Protect confidential information with the same degree of care used for own confidential information
• Not disclose confidential information to third parties without prior written consent
• Return or destroy confidential materials upon request or termination of services

These confidentiality obligations survive termination of services and continue for a period of three years following the conclusion of our business relationship.

8. Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms and Conditions or our services, the parties agree to:

• First attempt to resolve the matter through good-faith negotiations
• Engage in mediation if negotiations are unsuccessful
• Submit to the jurisdiction of courts in Istanbul, Turkey if mediation fails

Nothing in this section prevents either party from seeking injunctive relief or other equitable remedies to protect intellectual property rights or confidential information.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Turkey, without regard to its conflict of law provisions.

You agree to submit to the exclusive jurisdiction of the courts located in Istanbul, Turkey for the resolution of any disputes. However, we retain the right to bring legal proceedings in any jurisdiction where you reside or conduct business.

10. Force Majeure

Neither party shall be liable for any failure or delay in performance under these terms due to circumstances beyond their reasonable control, including but not limited to:

• Acts of God, natural disasters, or extreme weather conditions
• War, terrorism, civil unrest, or government actions
• Pandemics, epidemics, or public health emergencies
• Strikes, labor disputes, or supply chain disruptions
• Internet or utility failures beyond our control
• Any other events that cannot reasonably be anticipated or controlled

11. Severability

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed from these terms. The remaining provisions shall continue in full force and effect.

12. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Mosaic regarding your use of our website and services. They supersede all prior or contemporaneous communications, proposals, or agreements, whether oral or written.

13. Amendments and Modifications

We reserve the right to modify these Terms and Conditions at any time. Material changes will be communicated by posting the updated terms on our website with a revised "Last updated" date.

Your continued use of our website or services following the posting of changes constitutes acceptance of those changes. If you do not agree with the modified terms, you must discontinue use of our services.